Data Protection and Privacy

We understand that when you entrust us with implementing Microsoft cloud services, you're sharing one of your most valuable assets—your data. In partnership with Microsoft, we're committed to ensuring your data remains protected, private, and under your control throughout your AI transformation journey.

Your Data, Your Control

At altiaAI, we understand that when you entrust us with implementing Microsoft cloud services, you're sharing one of your most valuable assets—your data. In partnership with Microsoft, we're committed to ensuring your data remains protected, private, and under your control throughout your AI transformation journey.

Microsoft's Trust Commitment

Microsoft values, protects, and defends data privacy with a time-tested approach grounded in transparency and control. This commitment is embedded in all the Microsoft solutions we implement:

You Control Your Data

Data Ownership: Your data belongs to you—not Microsoft, not altiaAI. You can access, modify, or delete it at any time.
Purposeful Use: Your data will only be used to provide the services you've chosen, and only with your explicit agreement.
No Data Mining: Microsoft does not share your data with advertiser-supported services or mine it for marketing research or advertising.

Data Location Transparency

When implementing Microsoft commercial cloud services, we help you:

Choose Your Datacenter: Select the appropriate service and data location for your business needs across Microsoft Azure, Dynamics 365, Power Platform, and Microsoft 365.
Data Residency Options: Microsoft offers data residency around the world, helping ensure that compliance requirements can be honoured within geographic boundaries.
Contractual Commitments: All data storage and processing is backed by clear contractual commitments and transparency.

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Advanced Security Measures

Your data is secured through comprehensive protection technologies:

Encryption at Rest: Microsoft Cloud employs multiple encryption capabilities up to AES-256, providing robust protection for stored data.
Encryption in Transit: All data moving between you and Microsoft services uses industry-standard encrypted transport protocols such as TLS and IPsec.
Key Management: Microsoft-managed encryption keys are properly secured, with options like Azure Key Vault to help you control access to passwords, encryption keys, and other secrets.

Strong Data Defence Policies

Microsoft defends your data through:

Clear Response Policies: Well-established response policies and processes for handling data requests.
Limited Disclosure: Microsoft will not disclose data to a government or law enforcement agency except as you direct or where required by law.
Customer Notification: If Microsoft receives a request for your data, they will promptly notify you and provide a copy unless legally prohibited.
Legal Defence: Microsoft will challenge government requests for commercial and public sector customer data where legally possible.

Privacy Compliance

Microsoft's commitment to privacy is reinforced by compliance with broadly applicable privacy laws and standards:

GDPR Compliance: Microsoft stands behind the strength of its GDPR compliance, offering monetary compensation if they disclose data in response to a government request that violates the EU's GDPR.
International Standards: Microsoft complies with ISO/IEC 27018, the world's first international code of practice for cloud privacy.
Independent Audits: You have access to independent audit reports of Microsoft's compliance with privacy standards, helping you meet your own privacy obligations.

Our Privacy Commitment

As your trusted implementation partner, altiaAI enhances Microsoft's privacy foundations with:

Privacy-by-Design Implementation: We build privacy considerations into every solution from the ground up.
Data Minimisation: We help you identify what data is necessary for AI functions and limit exposure of sensitive information.
Transparency Controls: We implement dashboards and reporting that show exactly how your data is being used.
Regular Privacy Reviews: We conduct ongoing assessments to ensure privacy controls remain effective as your AI solutions evolve.

Our Promise to You

When you work with altiaAI for your Microsoft cloud and AI implementations, we guarantee that:

You will always know where your data is stored and how it's being used
You maintain complete control over your data
Your data will be protected by industry-leading security measures
Your privacy requirements will be respected and enforced